{"id":96081,"date":"2025-07-01T11:46:53","date_gmt":"2025-07-01T09:46:53","guid":{"rendered":"https:\/\/idejadekori.com\/?page_id=96081"},"modified":"2025-07-16T19:56:39","modified_gmt":"2025-07-16T17:56:39","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/idejadekori.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

General Terms and Conditions of IDEJA DEKORI d.o.o.<\/h2>

These General Terms and Conditions govern the relationship between the Buyer and the Seller regarding the terms and method of ordering products, product prices, terms and methods of payment, warranty conditions for the conformity of sold goods, the Buyer\u2019s right to submit a written complaint regarding the products and services of the Seller, the right to terminate the contract, product delivery, and other services offered by the Seller, protection of personal and other data, and other matters important for concluding a sales contract via the online store.<\/p>

The terms and conditions are subject to the Consumer Protection Act, the Electronic Commerce Act, the Obligations Act, and other applicable regulations of the Republic of Croatia.<\/p>

The Seller reserves the right to change the Terms and Conditions at any time.<\/p>

All changes will be published on the Seller\u2019s website and will take effect upon their publication on the website. Any changes to the Terms will apply to purchases made after those changes are published.<\/p>

The Buyer is obligated to check the current Terms before each purchase.
Prior to purchase, the Buyer declares in the application that they have read and accepted these General Terms and Conditions. Upon order confirmation, these Terms will be sent to the Buyer as an attachment to the email confirming contract conclusion.<\/p>

These Terms are available to all users at any time in a way that allows them to be saved, reused, and reproduced.<\/p>

These Terms and Conditions form an integral part of every Sales Contract entered into between the Seller and the Buyer via the online store.<\/p>

Seller<\/h3>

Company name: IDEJA DEKORI d.o.o.
Headquarters: Partizanska 13, 52440 Pore\u010d
Email:\u00a0info@idejadekori.com<\/a>
Registered at: Commercial Court in Pazin under no. Tt-21\/1199-2<\/p>

Share capital fully paid: 2.654,45 \u20ac<\/p>

IBAN: HR1823600001102911871 (Zagreba\u010dka banka d.d.)
Website: https:\/\/idejadekori.com\/<\/a><\/p>

Sales through the online store are conducted by the Seller in its own name. The Seller does not charge any additional remote communication costs.<\/p>

Products are not available for purchase outside the territory of the Republic of Croatia.<\/p>

Buyer<\/h3>

The Buyer is any natural person who purchases products through the online store in the manner outlined in these General Terms and Conditions \u2013 i.e. who selects at least one product, adds it to the cart, pays with a credit\/debit card, e-banking, or bank slip, and submits the order to the Seller.<\/p>

Only adults with legal capacity may be Buyers. Contracts on behalf of and for the account of minors or legally incapacitated persons may be concluded by their legal guardians or representatives.<\/p>

Persons with limited legal capacity may enter into a contract only with the consent of their legal representative. The Seller bears no responsibility if this provision is not followed.<\/p>

Prices<\/h3>

All prices listed in the online store refer to retail prices, shown in euros (\u20ac), inclusive of VAT, and apply to all payment methods at the time of purchase. These listed prices apply exclusively to purchases made through the website and under the conditions and payment methods specified below.<\/p>

Displayed prices are valid at the time the order is received.<\/p>

Promotional offers are valid only at the time of order and may be changed without prior notice.<\/p>

Online Store<\/h3>

The online store is accessible 24\/7, every day of the year. We reserve the right to temporarily or permanently suspend sales of certain or all products, or to limit or completely block access to the online store.<\/p>

Product Images and Descriptions<\/h3>

The Seller commits to ensuring that all information on the website is as up-to-date and accurate as possible. However, the Seller reserves the right to make errors in product descriptions and images.<\/p>

User Registration and Product Orders<\/h3>

Products can be ordered electronically by both registered and unregistered users. Registration is done by creating a user account and is free of charge.<\/p>

During registration, the user creates a username and password. The user is responsible for all actions and orders placed under their account.<\/p>

Both registered and unregistered users are responsible for the accuracy and completeness of data entered when registering or making a purchase.<\/p>

Orders are placed via the shopping cart. When the Buyer completes an order, the contract is considered concluded, and the Seller will immediately inform the Buyer via email by sending an\u00a0Order Confirmation.<\/p>

The order confirmation email includes information about the order, delivery address, payment method, total price, customer service contact details, and other legally required information.<\/p>

Together with the order confirmation, the Buyer will also receive the General Terms and Conditions and\u00a0Notice on the Right of Unilateral Contract Termination, including a sample form for unilateral contract termination, via email.<\/p>

The Seller will deliver the ordered goods to the Buyer in the agreed quantity, provided the items are available.<\/p>

If the Seller is unable to deliver a specific product within the preset timeframe because the item is out of stock or can no longer be ordered from the supplier, the Seller will inform the Buyer in writing via email with a\u00a0Delivery Delay Notice, after which the Buyer may cancel the order or accept the revised delivery date.<\/p>

Delivery \/ Product Pickup<\/h3>

The delivery cost is \u20ac4.94 and is calculated in the shopping cart during the calculation of product price and other related costs, before the order is confirmed.<\/p>

Products cannot be purchased for delivery outside the borders of the Republic of Croatia.<\/p>

To provide delivery services, the Seller uses the courier service DPD.<\/p>

The Seller undertakes to deliver the ordered items to the Buyer within\u00a015 to 20 working days<\/strong>\u00a0from the date of payment receipt.<\/p>

Product delivery is carried out on working days only, during the working hours of the DPD courier service. The courier will contact the Buyer by phone to agree on a delivery time. If the Buyer does not answer or return the courier\u2019s call, the product will not be delivered on the scheduled day, and a new delivery date will be arranged.<\/p>

If delivery cannot be executed due to the Buyer or an authorized recipient not being present at the delivery address at the agreed time, the\u00a0Buyer bears the cost<\/strong>\u00a0of the failed delivery.<\/p>

In such cases, the Buyer and the Seller will agree on a new delivery date, or the Buyer may, based on agreement with the Seller, personally collect the goods at the Seller\u2019s office.<\/p>

The Seller reserves the right to change the agreed delivery date due to unforeseen circumstances occurring after the conclusion of the contract and may propose a new delivery date in agreement with the Buyer.<\/p>

Delivery is made up to the entrance of the building, provided that the delivery vehicle can reach the entrance without restrictions. If access to the building is not possible, delivery will be made to the nearest accessible point for unloading.<\/p>

Upon delivery, the courier may request the Buyer to sign a\u00a0delivery confirmation<\/strong>, confirming receipt of goods, and to indicate the date of delivery on the document.<\/p>

Payment<\/h3>

The order is paid for by the Buyer by clicking the “Buy” button. At that moment, the total purchase amount (including VAT) is shown in the shopping cart.<\/p>

The Buyer can pay for the ordered products and services using one of the following methods:<\/p>

1.) Bank payment slip (at a post office, bank)<\/p>

2.) internet banking<\/p>

3.) One-time credit card payment \u2013 Mastercard, Maestro, Visa, Diners<\/p>

\"\" \"\" \"\" \"\" \"\" \"\"\u00a0<\/p>

\u00a0\"\" \"\"<\/p>

Credit card payments are processed through the\u00a0CorvusPay payment system<\/strong>, protected by SSL protocol that ensures secure transactions in accordance with their standards and certificates.<\/p>

If the Buyer chooses to pay via bank transfer or internet banking, all required payment information will be shown upon completion of the ordering process.<\/p>

If the Buyer chooses bank transfer or internet banking, payment must be made within\u00a048 hours<\/strong>\u00a0of placing the order. After this deadline, the order confirmation is no longer binding for the Seller, and the order will be\u00a0automatically canceled<\/strong>.<\/p>

Warranty<\/h3>

For all products for which the Seller issues a warranty, the warranty conditions specified in the warranty certificate apply.<\/p>

The Seller guarantees that the product, if used according to the manual and warranty terms, will function properly within the warranty period. In case of malfunction or defect, the Seller will repair or replace the product within a reasonable time in accordance with the Croatian Obligations Act. Warranty claims are valid only upon presentation of the original invoice. The Buyer is obligated to keep the\u00a0warranty certificate and invoice<\/strong>.<\/p>

Liability for Material Defects<\/h3>

The Seller is liable for\u00a0material defects<\/strong>\u00a0of products sold through the website in accordance with applicable laws, particularly the\u00a0Croatian Obligations Act<\/strong>\u00a0and the\u00a0Consumer Protection Act<\/strong>.<\/p>

The Seller is responsible for defects that existed at the time the risk transferred to the Buyer (i.e., the time the goods were handed over to the Buyer or a third party designated by the Buyer who is not the transporter), even if such defects were not known to the Seller.<\/p>

The Seller is also responsible for defects that arise after this time if caused by something that existed before the transfer of risk. It is presumed that any defect arising\u00a0within six months<\/strong>\u00a0of delivery was present at the time of delivery, unless the Seller proves otherwise.<\/p>

The Buyer must inform the Seller of any visible defects\u00a0within two months<\/strong>\u00a0of discovering them, and no later than\u00a0two years<\/strong>\u00a0from the date of risk transfer.<\/p>

If a defect not noticeable during a normal inspection becomes apparent after delivery, the Buyer must notify the Seller\u00a0within two months<\/strong>\u00a0of discovery, or forfeit the right to claim.<\/p>

The Seller is not responsible for defects that appear\u00a0after two years<\/strong>\u00a0from delivery.<\/p>

The Buyer’s rights for timely reported defects expire\u00a0two years<\/strong>\u00a0after the notice is sent to the Seller, unless the Buyer was prevented from acting due to Seller fraud.<\/p>

If a material defect is confirmed, the Buyer may legally request one of the following:<\/p>